Frequently Asked Questions
Everything you need to know about shopping with Fly.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply visit our Returns Portal to start your process.
Do you ship internationally?
Yes, Fly ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Most of our products come with a 1-year limited manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.